MY WIFE and I, both seniors, take public buses all the time. Since the increase in bus fares last April, we have had to check our ez-link fare deductions every time, as we have encountered many instances of over-deductions.
Each time, it would be 5 cents to 7 cents more, even though the fare table at the bus stop does not indicate any increase for the journey we took. Whenever we file a claim, the usual response is that feedback will be given to the Land Transport Authority (LTA) and that it will call us. To date, we have not heard from LTA on this matter.
The amounts may be small but will be substantial when accumulated over time.
Chua Bok Soon
Each time, it would be 5 cents to 7 cents more, even though the fare table at the bus stop does not indicate any increase for the journey we took. Whenever we file a claim, the usual response is that feedback will be given to the Land Transport Authority (LTA) and that it will call us. To date, we have not heard from LTA on this matter.
The amounts may be small but will be substantial when accumulated over time.
Chua Bok Soon
