Goods here are overpriced, and I guess that high rental and labour costs have resulted in our high cost of living.
We still go to a shopping centre to physically see and feel a product, after which quite a number of us would wait for a sale or get it online. This is now a fact of life; hence, online retailers are cashing in on the market.
Consumers want to get only the best value. Besides the cost, value can include great front-line service, a longer warranty and even a pleasant experience in the shop.
These are better than some fancy mobile app or shallow, half-hearted marketing efforts. Until we see more of the above, the migration towards online retailers will continue.
This comment was posted on http://ift.tt/1opm8To in response to “How malls can deal with the e-shopping bug” (April 6).
We still go to a shopping centre to physically see and feel a product, after which quite a number of us would wait for a sale or get it online. This is now a fact of life; hence, online retailers are cashing in on the market.
Consumers want to get only the best value. Besides the cost, value can include great front-line service, a longer warranty and even a pleasant experience in the shop.
These are better than some fancy mobile app or shallow, half-hearted marketing efforts. Until we see more of the above, the migration towards online retailers will continue.
This comment was posted on http://ift.tt/1opm8To in response to “How malls can deal with the e-shopping bug” (April 6).
