WE ARE in the process of contacting Ms Judy Tan Wan-Ju ("iPad left on plane recovered, but only after much hassle"; Forum Online, last Saturday) to explain our procedures in reporting lost and found items.
We are sorry for the inconvenience she encountered and thank her for her feedback, which we will use as we strive to improve our service and processes further.
Denis Marie
Senior Vice-President, Apron and Security Services
Sats
We are sorry for the inconvenience she encountered and thank her for her feedback, which we will use as we strive to improve our service and processes further.
Denis Marie
Senior Vice-President, Apron and Security Services
Sats
