Saturday 28 February 2015

[Straits Times] Rein in debt collectors

THE unethical and brazen methods used by some debt collection agencies appears to be a growing problem ("Debt collectors arrested after causing stir at Funan"; Feb 14).

Based on their behaviour, some of these debt collectors seem to believe they are a law unto themselves.

Their tactics are designed to embarrass, intimidate and harass debtors. Some also use abusive language and threats, including visiting the debtors home or workplace, sometimes in a large group.

Is it possible that debt collectors are getting bolder because the police are reluctant to rein them in?

Perhaps, it is time to check if debt collectors are misrepresenting themselves by appearing to operate for a law firm by using letterheads and other symbols associated with the legal profession.

It is time the authorities looked into reining in this growing menace and the unacceptable methods of debt collectors.

M. Lukshumayeh