WE THANK Mr Francis Cheng for his feedback on the water supply disruption that occurred at Changi Airport's Terminal 3 last month ("Ensure pipe diversion work is done properly"; Forum Online, Feb 17).
Changi Airport Group (CAG) works closely with its contractors to ensure that all developmental works are carried out safely and securely.
On Jan 29, a pipe diversion by one of CAG's contractors disrupted the water supply to some areas of Terminal 3. Immediate action was taken to distribute bottled water to passengers, airport users and staff. Water was also conveyed from other terminals for use by affected tenants, and assistance was sought from PUB to provide temporary water supply to Terminal 3.
These efforts to assist tenants helped minimise the impact on their operations, with many of them continuing to remain open for business.
To prevent a recurrence, CAG will step up supervisory checks on such works. We have highlighted to all contractors the importance of strict compliance with all guidelines and development requirements for all works to be carried out.
Ng Chew Song
Senior Vice-President
Projects and Contracts
Changi Airport Group
Changi Airport Group (CAG) works closely with its contractors to ensure that all developmental works are carried out safely and securely.
On Jan 29, a pipe diversion by one of CAG's contractors disrupted the water supply to some areas of Terminal 3. Immediate action was taken to distribute bottled water to passengers, airport users and staff. Water was also conveyed from other terminals for use by affected tenants, and assistance was sought from PUB to provide temporary water supply to Terminal 3.
These efforts to assist tenants helped minimise the impact on their operations, with many of them continuing to remain open for business.
To prevent a recurrence, CAG will step up supervisory checks on such works. We have highlighted to all contractors the importance of strict compliance with all guidelines and development requirements for all works to be carried out.
Ng Chew Song
Senior Vice-President
Projects and Contracts
Changi Airport Group
